PRIVACY POLICY

We minimise collection of your data and keep it safe.

Full terms

This Privacy Notice relates to you (yes, you) when you’re on our website. We’ve written another one of these for our customers and other people we chat to as we obviously process a whole load of different data when we’re chatting to you on the reg. 
We’ve written a few of these in our time (it’s our job, derr), but if you do have any questions or concerns about our Privacy Notice, please get in touch at hello@thelawboutique.co.uk.

1. Data collection : What data do you collect?
Not much, just your name, email address, IP address and device information. 

2. Data processing : How is my data used?
- make our site better and make sure that what’s on our site is presented in the most effective way
- let you take part in our interactive features on our site
- directly market to you about our awesome legal services keep our site safe and secure.

3. Data sharing : Who do you share my data with?
- Operational software providers, you know - Google Drive and the like
- CRM providers, so we can market to you about our wonderful services (HubSpot comes to mind) Our website host, because that’s how we show you this top class content
- Analytic and search engine providers, so we can keep our site (yes, this one) tip-topWith other people and organisations when the law says we don’t have a choice (soz)

4. Data storage : Where is my data stored?Our staff are based in the UK but your data will be transferred to the US if  the third-parties we share data with are located there.

5. My rights :
- Ask us for a copy
- Ask us to correct it if we have it wrong
- Ask us to delete it
- Ask us to stop or restrict processing it
- Ask us to send it to another company in a sensible way (e.g. not on a floppy disk)
- Withdraw your consent if you’ve given it to us


Read our Privacy Notice in full, below

Privacy Notice

TL;DR
We’re not deluded. We may write these things for a living but we know that not many people read them. Seeing as we sell them though, we thought we’d show off our skills by explaining what this is all about in plain English.

This is our privacy notice. We have to have one of these to explain how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations) and to tell you what we do with the information we collect about you when you visit our site.

If you want to know about all the boring bits, read this together with our Website Terms and Conditions to get a full picture of what we do and what we need you to do.

To comply with the law, we need to let you know that our data controller (which is the company that makes decisions about what to do with your personal data) is The Law Boutique Limited with company registration number 09509112. Our registered business address is The Law Boutique, Work.Life, The Law Boutique, 5 Tanner St, Bermondsey, London SE1 3LE. We are a legal optimisation company in London, not a law firm, and are not authorised or regulated by the Solicitors Regulation Authority. Our business VAT registration number is 213276140.
Information we collect about youIf you come onto our website and submit a form or email us, we will keep the information that you give us so that we can email you back. You probably won’t go into much detail about your private life when you email (it’s not like we’re family lawyers) so we will probably only know very basic things about you like your name, address, e-mail address and phone number and whatever information you give us about your company. The only reason we need this information is so that we can write back to you or call you if you want us to. It would be rude to ignore you after all and if we never got back to anyone, we wouldn’t have a business.
We also collect technical data about you like IP addresses. To many peoples’ dismay, data protection law says that these are actually considered to be personal data. We use Google Analytics and for that to work, we need to collect your IP address. The reason we use analytics is primarily to find out if anyone comes to visit our website and whether all our efforts to write about clever stuff is going to waste. We also want to know what you’re interested in so we can write more of the stuff you like.
Our website is hosted on WordPress so your IP address will also be stored in its back-end when you visit us. To be honest, we don’t do anything with that information (we’re lawyers, not data scientists remember?) but if we wanted to we could see that a person or many people have interacted with the website in a specific way.

Delicious cookies
Like most websites, ours uses cookies. The types of cookies we use include: 
- Those that are strictly necessary. Without these, our website wouldn’t be able to function (crazy, right?). 
- Analytics cookies. We’ve got these so we can get an idea on how you interact with our website, like which pages take your fancy the most. 
- Marketing cookies. We want you to hear about us even when you’re not on this site. We use these cookies to deliver adverts that are most relevant to you and what you’ve shown an interest in. These little cookies are very clever - they remember you’ve visited our site and share that with advertisers like social media platforms. 
If you don’t want them then you need to block them on your browser, but don’t say we didn’t warn you when our site stops working as well as it should.
For more information on the cookies we use and to find out more about why we use them, visit our Cookie Policy.
How do we use this information?We will use the info you give us to:
- let you know when we make changes to our services
- manage our site and for our internal ops, including troubleshooting, data analysis, testing, research and to put pretty reports together for our monthly meetings where we get croissants
- make our site better and make sure that what’s on our site is presented in the most effective way for you and for your computer or phone
- let you take part in interactive features of our site, like making snarky comments on our blogs for example
- market to you through third-parties, like social media platforms, so we you can see all the wonderful things we have on offer
- keep our site safe and secure.
We believe we have a legitimate interest to use your data to manage, improve and keep our site safe, as well to understand how you use our site. 

We only use your data for direct marketing if you give us your consent or if you qualify for soft opt-in, don’t worry, we’re not data protection scoundrels. You can withdraw your consent at any time, just get in touch at the contract details we’ve provided below. 

Where do we store your information?
Our staff are in the UK so your data is kept here but for IT hosting and maintenance your data will be stored on servers that are in the European Union and the US because we use Webflow.

Your data might also be stored in the US by a third party partner listed above. We’ve meticulously read all the privacy policies of all the companies we use (for inspo mainly and they are all much more boring than this one) and take it from us as field experts, they are kosher. 
Who do we share your data with? We need to share your data with some third-parties so that we can run our business (look, we’re not going to create our own search engine).

The types of third-parties we share your personal data with include: 
Operational software providers, you know - Google Drive and the likeCRM providers, so we can market to you about our wonderful services (HubSpot comes to mind) Our website host, because that’s how we show you this top class contentAnalytic and search engine providers, so we can keep our site (yes, this one) tip-topWith other people and organisations when the law says we don’t have a choice (soz)
We don’t share your data with anyone else without telling you and we definitely don’t sell any data either.
What about data transfers outside the EEA? If we ever need to share your information with anyone else, we’ll make sure they have similar rules in place to store your data securely and that they comply with the EU Commission’s sassy standards (also known as Standard Contractual Clauses) when it comes to data protection.

How do we keep your data safe?
Seeing as we are data protection specialists (and damned good ones too) we have a proper data protection regime in place to make sure we look after all the information you give us, in the right way. We also paid some money to an IT guy to make sure that we have good security to try to prevent anyone from trying to steal the information we have about you.

How long do we keep your information for?
Add info about website visitors retention.
Our website host, WordPress, keeps your data for 90 days. We might keep your data for slightly longer - it would be difficult to achieve all our goals in 90 days! We will never keep your data for longer than XX years. 

Remember, you can reach out at any time and ask us to delete your date. Where we’re allowed, we will of course make that happen.
If you say yes to our rare but delightful newsletters, we’ll keep your information until you ask us to delete it. You can do that each time you get an email by clicking on the ‘unsubscribe’ link. That will hurt our feelings but feel free if you must.

What are your rights?
As a human (or ‘data subjects’ as the law likes to affectionately refer to you), you have certain rights that you can freely exercise with all your might and power. This means that you can ask us to do any of the following things and if it won’t get us in trouble (remember the UK tax law bit we mentioned earlier?) we’ll have to do it:
- Ask us for a copy
- Ask us to correct it if we have it wrongAsk us to delete it
- Ask us to stop or restrict processing itAsk us to send it to another company in a sensible way (e.g. not on a floppy disk)Withdraw your consent if you’ve given it to us.
If you ask us to do any of the above and we don’t do it right, then we should really be out of a job but you can also complain about us to the Information Commissioner’s Office.

Changes to our Privacy Notice
We will likely update this Privacy Notice from time to time to make sure it remains accurate. 
Please check back from to time to time for updates. Don’t worry, we’ll let you know if anything major changes!
This Privacy Notice was last updated on 11 September 2020.

How to contact us
Even though we’ve got a few in our midst, we’re not big enough (yet) to need a registered Data Protection Officer. If you want to chat to us about your rights and any concerns you might have around how we handle your data, please drop us a line at hello@thelawboutique.co.uk

If you want get your steps in, you can also find us at: 
Work.Life Bermondsey 
5 Tanner St
Bermondsey
London
SE1 3LE
Or any good social media platform.

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