Unlocking Legal's potential through design thinking

Learn about our approach and capabilities that make us the leading Legal Optimisation consultancy in the industry.
Trusted by over 350+ in-house teams
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Electra Japonas
Electra Japonas
Founder and CEO
Having spent 10 years as an in-house lawyer in various large organisations, I became frustrated with how in-house Legal and the rest of the business worked together. Legal felt very much like it worked in silo against its own objectives whereas the rest of the business often saw us as a bottleneck that didn't truly grasp the business priorities and direction.

The reality is, that working in the legal team felt isolating at times and it was clear to me that the main culprit was the way Legal teams traditionally work. Legal has unfortunately fallen behind other teams with archaic, manual ways of working and a lack of tech enabled processes. Add to the mix the often unfriendly language that lawyers tend to use in their contracts, policies and even communications and it's not a surprise why the chasm is there.

The other impact of this issue is that Legal is chronically overloaded with low value work, leaving little time for important, challenging, fulfilling and value-add strategic work. This is a really significant issue and creates a vicious cycle of lawyers who want to do better but haven't got the time to kick-start a process to make that happen.

Legal's friction-filled ways of working and a general lack of time to do much more than 'urgent' BAU work, has an impact on the way Legal is perceived within a business. Often seen as a bottleneck, Legal can often find itself unable to have a true strategic impact on the business. The reality however is that lawyers really should have a place at the top table: our position within an organisation gives us a unique eagle-eye view of the whole business landscape and our ability to see and understand complexity where others may miss it is incredibly valuable for fast-moving organisations that are trying to navigate increasingly more complex regulatory changes, environmental issues and other nuances that impact business.

Through the way we are trained to think, behave and assess different scenarios, we are naturally equipped to really help propel a business forward and fundamentally impact major strategic decisions at the highest levels thereby adding enormous value to the business and creating more satisfying jobs for the lawyers themselves. Yet somehow, the very attributes that make us so valuable can also hold us back - which is why I started TLB - to help bridge the gap and empower lawyers to claim their seat at the table whilst at the same time creating richer, more fulfilling roles for themselves.

We've helped over 350 in-house legal teams supercharge their function, build streamlined processes, and cut costs.
From redesigning contracts to building playbooks, we've worked on over 150 projects.
We pride ourselves in our client satisfaction. So far, it's been a good'un.
Our Values

Creating partnerships,
not transactions.

We're firm believers that trust is the foundation of any successful client relationship, and we're committed to understanding our client's unique needs and goals to ensure their success. That's why we have one of the highest client retention rates in the industry.

Bold moves,
big impact.

We don't do things by halves. And we definitely don't think the legal industry is done with innovation. We're all about taking the time to understand our clients' unique challenges and goals so that and we find a solution that makes a material impact in your team.

real results.

Whether we're streamlining processes, reducing costs, or improving team performance, we always focus on achieving tangible, meaningful outcomes that make a real difference to our clients' bottom line. And we don't just stop at delivering results – we're always looking for ways to continuously improve and optimise our clients' legal operations to ensure ongoing success.

Our Awards

financial times logo for accelerating business award

FT Accelerating Business Award

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The Lawyer Top 100

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Modern Law Awards

the british legal awards logo

The British Legal Awards


Let's streamline your legal operations and get your time back

10x the effectiveness of your team with TLB
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