How does the Contracts-as-a-Service offering work?
Do you have an SLA?
Yes, our SLA is 1-3 days although in 2022 on average we turned contracts around in 9 working hours from receipt.
What kind of contracts can you review?
We are able to review all commercial agreements. We are not able to provide regulatory advice however so if there’s anything that’s very specialist that we can’t cover, we’ll let you know. We’ve also teamed up with Linklaters so we can always call on them for any support we can’t provide. This would not be covered within your subscription and may be subject to an additional fee.
Are you good at data protection?
Can you review contracts that are subject to laws that are not England and Wales?
Much like in-house lawyers, we are comfortable reviewing contracts that are subject to any jurisdiction, of course from the perspective of UK qualified or training lawyers. We take a pragmatic view and will usually review agreements against playbooks that were pre-agreed with you so we’ll be comfortable to take a view. Of course, if there’s anything we aren’t sure about, we’ll make that clear and where appropriate, we’ll recommend you seek outside counsel.
What’s a Key Insights and Optimisation Recommendations Report?
We believe that the key to an optimised legal function is continuous monitoring and optimisation. To this end, we’ll produce a Key Insights and Optimisation Recommendations Report to provide you with your findings and observations on what might be causing friction in your process. That could be an imbalanced position in your playbook, a process problem or a less than optimal contract template that is creating negotiation delays. Our reports are easy to digest and actionable. Download an example here.
What happens if I need more support in a month?
We will simply charge you for the overage at the end of the month. We'll obviously let you know when you're about to exceed your monthly allowance and together we'll agree a way forward.
Do my hours roll over if I don’t use them?
Yes, all unused hours will roll-over to the next month. If we see that you keep rolling hours over, we’ll have a conversation about how to best tailor your package to suit you.
What does ‘working on your systems’ mean?
It means we’ll meet you where you are. We’ll join your Slack or Teams, Google Drive or Sharepoint, whatever CLM or legal front door you have - the works. We’ll truly integrate into your systems and meet you where you (and your business) are.